Effective Date: 12/10/2025
Anxiety Specialists of St. Louis (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us electronically.
Please read this policy carefully. By using our website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
Personal Information You Voluntarily Provide
When you complete a contact form, request information, schedule an appointment, or opt in to SMS or email communication, you may provide information such as:
- Name
- Email address
- Phone number
- General inquiry details
You are not required to provide personal information to browse our website.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visits
This information is used for website performance, analytics, and security purposes.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and scheduling requests
- Send appointment reminders and administrative messages
- Provide requested information about our services
- Improve website functionality and user experience
- Comply with legal and regulatory obligations
We do not sell, rent, or trade your personal information.
3. Healthcare and HIPAA Considerations
Anxiety Specialists of St. Louis is a healthcare provider. Protected Health Information (PHI) is handled in accordance with applicable federal and state privacy laws, including HIPAA.
This website is not intended to collect sensitive clinical information. Please do not submit confidential health details through website forms, email, or text message.
For full details about how PHI is handled, clients receive a separate Notice of Privacy Practices as part of the intake process.
4. Electronic Communication Risks
Email and text messaging are not fully secure forms of communication. By choosing to communicate with us electronically, you acknowledge the potential risks of unencrypted communication, including unauthorized access.
Do not use electronic communication for emergencies or urgent clinical needs. If you are experiencing an emergency, call 988 or go to the nearest emergency room.
5. SMS Messaging
If you opt in to receive SMS messages from us, your information will be used only for purposes described at the time of opt-in, such as appointment reminders or administrative communication.
You may opt out of SMS messages at any time by replying STOP. SMS communication is subject to our Terms and Conditions.
6. Cookies and Analytics
Our website may use cookies or similar technologies to:
- Analyze website traffic
- Improve site functionality
- Understand user behavior
You may disable cookies through your browser settings, though some features of the website may not function properly.
7. Third-Party Services
We may use third-party service providers for website hosting, analytics, scheduling, or communication tools. These providers are permitted to access information only as necessary to perform services on our behalf and are required to safeguard your information.
We are not responsible for the privacy practices of third-party websites linked from our site.
8. Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
This website is not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
10. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
To make a request, please contact us using the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised Effective Date. Continued use of the website after changes indicates acceptance of the updated policy.
12. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
Anxiety Specialists of St. Louis
Email: sarahkertz@anxietiyspecialistsofstl.com
Phone:314-462-2965
Address: 3250 Hampton Ave, Suite 200, St. Louis MO 63139